What does dmp3 Music do? – We convert your entire CD collection into an organized digital mp3 library (other formats also available) in several days, saving you from the chore. If you were to do it yourself an hour a day, it would take several months. We also offer other digital music services, including iPod™ loading and iPod/iTunes™ instruction. See our Services + Pricing page for more details.

What does it cost? – Cost is $0.99 per CD to convert to any format that we offer. For more information see our Services + Pricing page.

Are there any 'hidden' or extra costs? – There is a single shipping charge for expedited shipping only (FedEx Ground shipping is currently FREE) that accounts for shipment of shipping kit, CDS both ways, delivery of mp3 files, and any hardware. There are also additional items and services that are optional, such as hard drives, iPod loading, installation and instruction. Please see our Services + Pricing page for details.

How long does it take? – Turnaround time varies by the size of your CD collection, but it generally takes 3 – 5 business days not including transit time.

How does the ordering and shipping process work? – Please see our Order + Shipping Info page for all the details.

Does dmp3 Music deliver CD quality digital music files? – CDs are usually converted to mp3 format at 192 kbps - 320 kbps, depending on your preference of size vs. sound quality. We generally recommend the mp3 format ripped at 256 kbps, which offers a great combination of CD quality sound and relatively small file size. Other formats are available. Please see our Services + Pricing page for details.

Can I purchase a Hard Drive through dmp3 Music? – Yes, hard drives are available for purchase during the order process. If you choose, we will set up, format and load your digital music library onto a new LaCie® Hard Drive. These superb desktop drives connect to your computer via hi-speed USB, FireWire, or both ("Extreme"). Compact, fast and reliable, they can serve all your backup and file storage needs. Click here to visit the manufacturer's web site, or for hard drive pricing, see our Services + Pricing page.

How much hard drive space will I need for my collection? – On average, 100 audio CDs in mp3 format at 256 kbps will take up approximately 10GB of hard drive space. Please contact us if you have a specific question regarding hard drive space.

Does dmp3 Music offer volume discounts and custom conversion? – Yes. Please refer to our Services + Pricing page or contact us to discuss these options.

What audio formats are available? – CDs are converted to mp3 format at 192 kbps - 320 kbps, depending on your preference of size vs. sound quality. Other formats available are AAC, WMA, Apple Lossless, WMA Lossless, FLAC and WAV.

How does pickup and delivery work? – If you live in the the Kansas City Metro Area, you can arrange for a pickup or delivery when you place your order. We then come and pick up or deliver your order. It's as simple as that. For more info, see our Services + Pricing.

Does my computer read DVDs? – Most computers now include DVD drives. If you don't have a DVD drive, you can purchase a LaCie® external hard drive from us during the order process. For hard drive pricing, see our Services + Pricing page.

How many audio CDs fit on a DVD? – One 4.7GB DVD holds about 50 audio CDs with mp3 files encoded at 256 kbps. Higher bit rates and uncompressed or Lossless formats will decrease the number of audio CDs per DVD. If you request Lossless or uncompressed formats, we usually require you to either provide us with an external hard drive or purchase one during the order process.

Where is dmp3 Music located? – Our office is located in Lawrence, KS (40 minutes from downtown Kansas City).

What are dmp3 Music’s Terms and Conditions of Service? – Click here to read our Terms and Conditions.